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HostGator Website Transfers
HostGator is committed to making it easy to transfer your site to your new hosting account. We can transfer website files, databases, scripts, and one free domain registration transfer.
What qualifies me for a free transfer?
HostGator provides free transfers for new accounts within 30 days of sign-up. and to newly upgraded accounts. For upgraded accounts it must be an inter-server upgrade to qualify. Please note that downgraded accounts do not qualify for free transfers.
Depending on which type of account you sign up for, we offer differing numbers of free transfers. Please refer to the chart below to see what we include for new packages.
Full cPanel Transfers is the number of cPanel to cPanel transfers that are included.
Max. Manual Transfers is the maximum number of Manual Transfers that are included with your account.
Total Free Transfers is the total number websites that we will move for you.
Please submit the online form to initiate your website content transfers.
VPS accounts that have a control panel (either cPanel or Plesk) qualify for unlimited cPanel to cPanel transfers, or up to 10 Manual Transfers per VPS level. I.E. a Level 5 VPS qualifies for 50 manual transfers, while a Level 7 qualifies for 70 manual transfers.
(Snappy 500 or VPS without a control panel)
VPS accounts with no control panel are for advanced Linux customers who are comfortable with installing and configuring their own services. If you would like us to transfer their data to such a VPS (or a Dedicated server with no control panel), you would be responsible for making sure that their services are configured correctly and will need to inform us exactly where the data needs to be placed (we will not configure or restore anything, but only copy files or packages to the specified directory on the VPS/server). If you are not comfortable with installing and configuring their own services, we suggest upgrading to a Level 3 plan with cPanel. We will not be able to install and configure each service for you. If a Level 3 package is too expensive, then a Reseller or Shared account might work based upon your needs.”>? VPS
10 per VPS level
We provide 75 free website transfers. The content transfers are free within the first 30 days; for any requests outside the first 30 days, we will reply back with a quoted price. If the server is running cPanel and you are coming from another cPanel server, then we offer unlimited full cPanel account transfers.”>? Dedicated (Basic)
Please submit the online form to initiate your website content transfers. We provide 100 website transfers. The content transfers are free within the first 30 days; for any requests outside the first 30 days, we will reply back with a quoted price. If the server is running cPanel and you are coming from another cPanel server, then we offer unlimited full cPanel account transfers.”>? Dedicated (Standard, Elite, Pro)
1 While we can do unlimited cPanel to cPanel transfers for you, depending on your account, you will have a limited number of Manual Transfers.
2 Full cPanel transfers include all domains, Addon Domains, Subdomains, and cPanel settings. This will also include your emails and email accounts. Please note that this does require that your old host’s cPanel backup generator to be active.
A few examples: An Aluminium Reseller account includes up to 30 free transfers. Out of this 30, you can have 20 cPanel to cPanel transfers and 10 Manual Transfers, or any combination of the two that totals 30 or less websites. Another example: A Pro Dedicated server includes unlimited cPanel to cPanel transfers, this means you can have 150 sites (or even more) moved. Also since there is an unlimited total number of transfers, you can utilize up to 100 Manual Transfers.
Unmetered Web Hosting
How much disk space and bandwidth will my plan include?
Diskspace and Bandwidth is “Unmetered” which means you are not charged according to the amount of diskspace or bandwidth you use.
However, that being said, we do require all customers to be fully compliant with our Terms of Service and to only utilize disk space and bandwidth in the normal operation of a personal or small business website.
For example, customers who are using 25% or more of system resources for longer than 90 seconds would be in violation of our Terms of Service. Please see our TOS or contact us with any questions.
What happens if I exceed usage?
If we have concerns about your account’s bandwidth or disk space utilization, you will receive an email asking you to reduce usage.
Again, it is very rare for a customer who is managing a personal or small business website to exceed our usage policies.
This file was last modified 7/20/2015.
Money Back Guarantee
Customer Satisfaction is HostGator’s #1 Priority!
We are confident you will be happy, and even offer you a full 45 day money back guarantee to try us out.
We’re here to help you as well with 24/7 phone, live chat and helpdesk support by friendly support agents.
If you are not completely satisfied with our services within the first 45 days of your service, you will be given a full refund of the contract amount.
Please note that this is only for shared, reseller and vps hosting packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
For more information please contact us at any time and we’ll be happy to provide you more information.
Pricing Reflects A Discount On The First Invoice Only
HostGator often offers promotions, coupons and special offers to customers during their initial term. Please note that special offers are limited-time promotional prices that are available to new customers and are valid for the Initial Term only, and not for successive or renewal periods. Promotional rates apply to Shared, Cloud, VPS, Dedicated, WordPress and Reseller hosting plans and will automatically renew after initial term at regular rate found in your control panel.
*VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. For more information on VAT, please refer to the Value Added Tax (VAT) knowledgebase article.